Frequently asked questions

How much is shipping and handling?

All shipping is free! Also, there is no handling charge applied to any order. Local Customers can choose to pick up in person as well as pay if they would like to..but must inform me immediately otherwise the items purchased will be shipped to the address given if payment was already made. Orders are only being accepted within the USA at this time. No international orders are able to be taken due to VAT numbers needing to be applied to all orders. Once it is more understandable to add the correct VAT number for each country, then the international shipping will once again resume as usual.

How fast do you ship orders?

Orders are packed everyday except Sundays and during post office observed holidays. Therefore most orders ship in 1-2 days.

What payments do you accept?

All major credit cards-Visa, Mastercard, Discover, American Express. I also accept all payment methods through PayPal. Local customers may pay cash upon pickup.

Can you do a custom painting for me?

I may or may not be able to accomodate for a multiple of reasons...but you may still contact me through the "let's chat" messenger on this site or by email at (write JMLartStudio in the subject line).

Are all items already made or made to order?

Everything listed is already made and ready to be shipped.

Do you make duplicates of items that already sold?

For the most part, no I don't. I almost can never duplicate the same item due to either running out of a particular supply or because of the detail and/or unique nature of the if you see something you want, purchase it now as it most likely will never be replicated.