Question 1

How much is shipping and handling?

Answer

USA & Puerto Rico- All orders below $35 are charged $3.99 Flat Rate- Standard Shipping (First Class). Over $35 ships Free! If below $35, customer also has an option to upgrade to Priority Mail for $7.99 instead. Local Customers that choose to pick up in person does not pay shipping no matter the order size. Canada- $11.99 Flat Rate no matter the order size. International/Worldwide-$14.99 Flat Rate no matter the order size.

Question 2

How fast do you ship orders?

Answer

Orders are packed everyday except Sundays and during post office observed holidays. Therefore most orders ship in 1-2 days.

Question 3

What payments do you accept?

Answer

All major credit cards-Visa, Mastercard, Discover, American Express. I also accept all payment methods through PayPal. Local customers may pay cash upon pickup.

Question 4

Can you do a custom painting for me?

Answer

I may or may not be able to accomodate. I sometimes have to much going on in life to meet time requirements...but... You may contact me through the "let's chat" messenger, by email at jeannielovullo4710@yahoo.com (write JMLartStudio in the subject line) or through Etsy Contact at www.creativeaddictionco.com

Question 5

Are all items already made or made to order?

Answer

Everything listed is already made and ready to be shipped.

Question 6

Do you make duplicates of items that already sold?

Answer

For the most part, no I don't. I almost can never duplicate the same item due to either running out of a particular supply or because of the detail and/or unique nature of the painting...so if you see something you want, purchase it now as it most likely will never be replicated.

FREE SHIPPING over $35 (USA only)

Creative Addiction Co introduces...